Frequently Asked Questions

Welcome H3 Family! Below are some Frequently Asked Questions about the Helium Network & Helium Hotspot Help

    • Helium is a global, distributed network of Hotspots that create public, long-range wireless coverage for Internet of Things (IoT) devices. Hotspots mine and are rewarded in HNT, the native cryptocurrency of the Helium blockchain. The Helium blockchain is an open source, public blockchain that incentivizes the creation of physical, decentralized wireless networks.

  • "How can Helium Hotspots benefit me?"
    • These small, discrete, and low power devices (5w or less) generate income while you sleep and enjoy time with your family.
    • Get paid in a deflationary currency.
  • Why H3?
    • We stand behind our service with a 100% money back guarantee if you are not 100% satisfied with H3.
    • We specialize in optimization of your HNT hotspot.
    • We help you until your problem is resolved not leaving you in the dust or making you spend more $$.
  • What does H3 Offer?
    • Professional all-in-one place for Helium hotspot mining products, along with specialized 1 on 1 troubleshooting, deployment assistance and live consultations for individuals and businesses ready to begin hotspot mining.
  • Why is the Helium Network called "The People's Network"?
    • We call it The People’s Network because the people who deploy Hotspots build and operate the network. It’s powered by them and owned by them.
  • How far does the Helium Network reach and does it use radio frequency?
    • Helium’s LongFi Technology, the combination of the Helium blockchain and LoRaWAN wireless protocol, uses sub-GHz radio frequency. Depending on conditions, Helium LongFi can reach miles and even connect devices that are inside buildings unlike GPS and cellular signals
  • How does mining Crypto with Radio work?
    • HNT Hotspots provide miles of wireless network coverage for MILLIONS of devices (IoT sensors) for which you are rewarded in HNT for this.
  • How does the Helium Blockchain operate?
    • The Helium Blockchain is based on a new, novel work algorithm called Proof of Coverage (POC), and rewards miners in $HNT, the native token of the Helium blockchain. Officially launched on July 29, 2019, the Helium Blockchain powers the largest, public, decentralized LoRaWAN Network in the world.